Customers
Who is shopping. Your shoppers are people the platform already knows — one sign-in, one profile, no second user directory to maintain.
Carts, checkout & orders
The cart someone fills is the order you fulfill. The items, the addresses, and every payment stay together — so refunds, returns, and fulfillment all happen in one place, not in a second system.
The cart
Add a line, change an address, apply a code — every change recalculates discounts, tax, shipping, and what's still due.
Checkout
Checkout takes payment for what's due — and it can take several: a card now, store credit on top, a check that clears later.
When plans change
No parallel case system, no detached credit memos — you fix the order where it lives, and every action recalculates what's owed and is recorded.
Returns
Returns follow a clear path — requested, approved, received, refunded — with rejection as the off-ramp. No money moves until the goods are actually back.
Buyers
People shop; accounts pay. Keeping the two distinct is what lets a household share one account, one person keep work and home apart, and every refund know where to go.
Who is shopping. Your shoppers are people the platform already knows — one sign-in, one profile, no second user directory to maintain.
Who is paying. Orders, subscriptions, and store credit belong to an account — a household can share one, and one person can keep several.
A stored balance on every account — spend it at checkout, refund to it, top it up, with every change recorded. Numbered gift credits work at checkout too.
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